Now you will have to tell Firefox what to do with it in the future.Ĭlick allow and remember. When it comes time to run the DLL you'll be prompted that Firefox has blocked the plugin. The install should run in the background. When the file finishes downloading you should see it in a small window below the download arrow on the browser's task bar.ĭepending on your operating system and settings you may or may not be prompted by Windows to take action on the install. Without it you will not be able to view video or change settings. If your antivirus blocked it and deemed it a threat, disable your antivirus for 5 minutes and get this installed. This file is known to trigger false positives on antivirus software. This is the file needed to view video and change settings. You will be prompted to decide what action to take with the webplugin.exe file. Once you reach the page a popup should appear like the one below: Open Mozilla Firefox and enter the IP address or DDNS address of your network camera or DVR into the URL bar at the top of the page. If you don't have Firefox, but would like to use it, you can download it here. Here we'll go over the necessary steps to get the ActiveX controls working for the Web Service on your surveillance cameras. Given that ActiveX is a proprietary Microsoft technology it is best to use IE 11, but if you are unable to use it due to whatever reasons, Firefox is good as a backup.
Therefore, you must use one of the following two browsers:
What is a compatible browser? A compatible browser is one that can use ActiveX controls.
Attempting to log in remotely to one or all of these devices with an incompatible browser will produce unpredictable errors. Accessing the web service on one of our DVR's, NVR's or IP cameras requires that you use a compatible browser.
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